Our Address6940 E. Trailridge Circle
Mesa, AZ 85207
Thank you, yesterday not only met my expectations it surpassed them!!!
You were awesome, your agenda was clear, I liked the "buckets" of new patient, PT in office, PT checking out. The prepared folders, supplied information, Q & A . . . all was informative, encouraging and motivating.
We've had a few consultants through our doors. NONE of them have or would have been able to provide this very specific extremely helpful information. Great job!
I am not a business school graduate; I went to dental school to practice dentistry. Through the years I have attended seminars and read books about office management, and although I feel like my office runs smoothly and we get a lot of things right, I would like to do better. Other consultants wanted a $40K contract to even talk to me, but KN Consulting said they worked month to month and promised that they could help me improve without purchasing any more equipment or spending any more on advertising. This I had to see.
Suzanne came in to look at our office and after running just a few reports from our software was able to not only tell us where we could improve, but also give us specific methods with step by step instructions to improve in those areas. I've been using her systems now for the past 6 months and I can see a marked improvement in treatment acceptance, patient retention, new patient acquisition, and in my take home pay each month. And, I didn't have to purchase any new equipment or spend more money on advertising. Suzanne taught me how to be a better employer and businessman by giving me straightforward answers to all of my questions and I will forever be incredibly grateful to her for her role in my success.
Due to some concerns with unreliable staff members, my practice was struggling. Suzanne played a significant part in helping turn things around again. She not only gave great advice, but helped put systems in place that have made us more efficient and have made a significant difference in our practice growth and success!
We were reluctant to bring in a consultant to the practice because we wondered if it would actually help and if it was worth it. We have been working with Suzanne Rassy for a year now and we feel better about where our practice is headed. She has been able to teach us how to enhance our patient relationships and become more profitable. As business owners, we have less stress and have made more. Our new patient numbers have increased and our team is excited about making their bonus. Suzanne was able to help us with every aspect of our practice in a comprehensive way - just like we do with our patients.